They are not seeing any reason for her, as a visitor, to return to Ukraine, even though she has to go there to get her resident visa. She doesn't own property, she doesn't have a huge bank account, she has no important job to go back to. In fact the process for a permanent visa means that they see her as having an interest in not going back no matter that she needs to be in Kiev to pick up her papers.
I know that it is another case with the resident visa. She is sponsored by her husband who has to show that he can support her. That part is done. We've been waiting for months to get to the next step and we have a date for her interview at the Embassy. Then there are some medical checks and...well, then we shall see.
I could say a hundred and one grumpy things, but the bottom line is, the paperwork is the paperwork and no one can make the process go faster than each individual person working those desks. I am sure there must be an overwhelming amount of paper from an overwhelming number of people wanting to come to our country. I'm glad as a Canadian that you have to be strong to withstand the wait to get here - weeds out the disinterested and the uncommitted, I hope - but as a party waiting for my daughter in law,
World, please send my daughter home to her husband.